Application Support Expert for Messaging & Logging systems

December 8, 2022
Employment contract
Standard / Permanent
Location
RO-B-Bucharest
Job / Mission
INFORMATION TECHNOLOGY
Reference
ROM000035
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Central Europe Technologies is looking for an Expert for the Application Support role with focus on the Messaging applications and Logging systems in the frame of its IT and Production Security activities, with focus on major migration projects to move Datacenters from Local to a Central location (headquarter).

Key responsibilities:

  • Implementing (setup and configuration) of requests for Logging Systems (Splunk) and Email Backends

  • Integration and scheduling of changes based on requirements and projects

  • Processing requests, incidents, problems & changes and other fault situations with involved internal and external colleagues and compliance with identified corrective or solution/fixing measures Contact for our applications with the operating and development teams

  • Contact for our application teams from operation and development

  • Active participation in projects and, where appropriate Supporting projects as “technical lead” in your area

  • Efficient management of incident and problem management using internal and external ticketing tools and processes designed for this purpose

  • Complete monitoring of new application versions or new features from design, development to implementation, in line with business needs

  • Participation in the documentation of the systems

We we are looking for:

  • Good knowledge on the following tools (usage and administration): Splunk, IronPort, Zertificon, Exchange, Mailman

  • Experience with both Linux (Red Hat Enterprise) and Windows operating systems (usage and administration)

  • Knowledge of the mail protocols (SMTP, IMAP, POP)

  • Knowledge in using Ansible, GitLab CI / CD

  • Nice to have knowledge in Elasticsearch, Shell Scripting, (Bash, Python etc.) and usage of ServiceNow

  • Very good English language skills both speaking and writingis a must; German – nice to have

  • Project management experience

  • Knowledge in requirement management

  • Previous experience with migration projects will be a plus

We are also interested in:

  • Very good communicative skills

  • Strong initiative, sense of responsibility and solution-oriented action

  • Problem solving and cooperative attitude, technically and operationally

  • Good interpersonal skills to manage several types of stakeholders and providers

  • Working with distributed teams

Who are we?

We’re part of one of the largest banking groups in the world and we’re conducting its best IT projects!

Central Europe Technologies (CET) is an expertise Shared Service Center for BNP Paribas Group, subsidiaries serving 19 countries and we are continuously expanding.

Our offices are located in Romania, in Bucharest, Brasov and Cluj. The company brings together over 300 employees, with expertise in various technologies (Java, .Net, COBOL) and other operational roles (credit analysts, collection officers, System Expert administrators).

About our culture:

We are proud to create, maintain and develop strategic business applications for BNP Paribas Group entities around the world, while keeping a high level of service and providing added value to our customers.

Working in a multicultural environment, we encourage our people to develop their talents and skills, offering various career opportunities and internal mobility programs, within local CET teams or in other entities within the Group, both in Romania and abroad.

We value our employees’ experience by keeping a well-balanced environment with flexibility regarding the work schedule and care for everyone’s personal time. We embraced a hybrid way of working because we believe social connection always adds value to our day-to-day activities.

Diversity and inclusion are among our core values, as CET is an equal opportunity employer. Therefore, we are committed to ensure employment opportunities regardless of race, skin color, beliefs, religion, nationality, ethnic background, age, sex, sexual orientation, marital status or political opinions.